TrustWell

Assuring your healthcare future.

Introducing an innovative product that helps seniors take control and secure their healthcare future.

You can have a plan that provides peace of mind and financial security while staying in your current home.

TrustWell is a long-term care program that combines the comfort of staying in your own home with the benefits of having a customized, personalized plan as you age. TrustWell membership is available for individuals between the ages of 62-80 and continues throughout the member's lifetime.

Secure Your Healthcare Future With TrustWell

Contact us to learn more. Secure your peace of mind and remain in your own home.

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Unlock the Future of Healthcare

Having a strong plan is key to any successful retirement.

TrustWell is an innovative approach to retirement planning that helps seniors take control of their healthcare future. TrustWell features benefits similar to a long-term care insurance policy, but with a personal and relationship-based approach. With TrustWell, our members have a dedicated professional serving as an advocate. Should healthcare needs change, TrustWell members can leverage that established personal relationship to meet their evolving needs. With TrustWell, you are more than a name attached to a policy number.

See the Benefits

TrustWell's primary benefit is that you keep your current lifestyle but you eliminate any concerns about your future health needs. You have the ability to carry on with your active, independent daily routines, in familiar and meaningful surroundings. Plus, you enjoy the supportive network of family and friends you have built over your lifetime while developing relationships with a Personal Care Coordinator and expert caregivers when you need them.

Additionally, you get the added peace of mind that comes when you have a wellness plan in place. TrustWell provides resources to help you live better, longer.

Should a time come when your health or circumstances change, you have the built-in support and expertise of a Personal Care Coordinator to guide you through your options.

Here are just a few reasons why TrustWell might be the right fit for you:

  • Remain in your own home for as long as possible.
  • Maintain an active lifestyle
  • Opportunity to prepay for services to protect financial assets
  • Prepare for the management of both current and potential healthcare needs
  • Remove the burden of care from children or other family members
  • Benefit from high quality services from experience, reputable providers
  • Enjoy peace of mind

If you’d like to learn how you can start enjoying these benefits, one of our TrustWell representatives would be happy to meet with you and discuss what plans and packages might work for you.

Services

Support to help you live successfully & independently

In its simplest terms, TrustWell provides support to help you live successfully and independently in your home for as long as possible. Upon entering into a membership agreement, a “team” is created including you, your family, your doctor, and a Personal Care Coordinator to determine what services you need. Our plans have different levels, allowing you to choose what package of services best meets your needs. Here are just a few of the services offered:

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    In Home Care

    If your health changes, TrustWell will help you navigate through your long-term care options to make sure you have the support you need.

    Read More Here
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    Program Eligibility

    TrustWell membership is for adults ages of 62-80* and continues for the member's lifetime. Click below to see complete eligibility criteria.

    Read More Here
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    Out of Home Care

    TrustWell brings the benefits of a life plan community right to your doorstep.

    Read More Here
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    Other Benefits

    As a TrustWell member, you receive special resources, programming, and privileges.

    Read More Here

In Home Care

Upon starting your membership, you’ll meet with a Personal Care Coordinator to choose from the following list of in-home services.

  • Emergency response system (24-hour emergency pendant)
  • Home safety inspection
  • Light housework and assistance with daily living such as paperwork, scheduling, etc.
  • Medication reminders to keep on a consistent and safe schedule
  • In-home meal preparation
  • Personal support to assist with medical appointments and errands
  • Wellness and nutrition assessment and consultation*

Program Eligibility

  • Membership is for adults ages 62-80 and continues throughout the member's lifetime. Contracts must be signed before 81st birthday.
  • Must be healthy and able to live independently upon acceptance into the program.
  • Must live in the service area when approved and must maintain a residence in the service area for one year: after the requirement is met, the program has portability within the U.S.
  • Cannot be diagnosed with neurological disorders (i.e. Parkinson's, Alzheimer's, MS, etc.) or other degenerative conditions.
  • Must have and maintain medical insurance.
  • The application process includes obtaining three years of medical records, a financial assessment, and testing for early onset of neurological issues.
  • Unlike most long-term care insurance, cancer and heart disease are not automatic disqualifiers for the program, each case is determined individually..

Out of Home Care

TrustWell brings the benefits of a life plan community right to your doorstep. However, you also have access to some of the best services and amenities offered by our partner community, Carlyle Place. TrustWell members can visit Carlyle Place’s Renaissance Wellness Center for a full health and fitness consultation. At Carlyle Place, certified fitness professionals are specifically trained to assess individual needs and recommend a customized routine. From there, you are free to take this wellness information back home with you and incorporate it into your daily life.

With TrustWell, you have the security of knowing your healthcare needs will be met even when your circumstances change. When or if the time comes that you can no longer stay in your home, you have the advantage of having developed personal relationships with TrustWell Personal Care Coordinators. These coordinators not only know you, but they know the network of providers and can find the appropriate fit for your need in Middle Georgia. For example, the Carlyle Place Health Centers provide dignified, compassionate around-the-clock care.

  • Assisted Living
  • Memory Care
  • Skilled Nursing Center

Other Benefits

TrustWell has the support of partnerships with local life plan communities in your local area. Although you have opted to have “at home” services, you are encouraged to visit our local partners, including Carlyle Place in Macon, to participate in select programs.

  • Take part in seminars and book discussions featuring current hot topics such as aging successfully, improving balance to avoid falls, etc.
  • Learn about new therapies and approaches to handling chronic disease and memory care.

Should the time come when you need additional support such as assisted living or skilled nursing, your TrustWell can help coordinate your move.

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TrustWell is an exciting option for people in Georgia who want to solidify their plans for the future.

- Tom Rockenbach -Executive Director, Carlyle Place

TrustWell is the next evolution in providing Seniors with health care options in Georgia. We are excited to see Carlyle Place - Navicent Health provide such excellent resources.

- Walter Coffey - President & CEO, Leading Age Georgia

Why TrustWell?

Helping you realize your vision for future living

Our innovative approach to senior care distinguishes us from the usual retirement options. Our long-term care services allow you to stay at home and age in place, maintaining your independence for as long as possible. The TrustWell program is in partnership with your local service providers so you can feel confident that the program will offer the highest quality of care, resources, and expertise.

Our TrustWell members enjoy:

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    It’s Like Long-Term Care Insurance, But A Whole Lot Better

    TrustWell has many similarities to a long-term care insurance policy, only it offers a whole lot more.

    Read More Here
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    Enjoy a Life Plan Community At Home

    The benefits of moving to a Life Plan Community are apparent and plentiful.

    Read More Here
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    Long Term Financial Benefits & Cost – Effective Care

    None of us can predict the future. We can take steps to protect ourselves financially no matter what may come our way.

    Read More Here

It’s Like Long-Term Care Insurance, But A Whole Lot Better

TrustWell has many similarities to a long-term care insurance policy, only it offers a whole lot more. Both approaches are designed to protect you and your financial assets from the rising costs of healthcare by securing future services. However, with TrustWell you receive a customized plan that you help create with a Personal Care Coordinator. Together, you and your team (comprised of your TrustWell coordinator, family members, and doctor) work to create a plan and package of in-home services.

Should anything change in your circumstances, someone from TrustWell will be available 24/7. You won’t need to complete or submit confusing forms, just pick up the phone.

With TrustWell, you aren’t just the holder of a policy who has been assigned a number. You receive benefits and services immediately, and develop personal relationships with your care coordinators.

Enjoy a Life Plan Community At Home

The benefits of moving to a Life Plan Community are apparent and plentiful. There’s the beautifully landscaped campus, a full schedule of interesting activities, first class dining facilities, and a supportive, friendly community.

But sometimes your current lifestyle already provides you many of those things. You understand the benefits and would like the security and peace of mind from having a plan in place that prepares you for what may come. But all things considered, you just aren’t ready to pick up roots and move away from where you are comfortable and surrounded by lifelong friends and family. The ideal scenario for you is to remain in your home for as long as possible.

Securing a membership in TrustWell can give you the best of both worlds. Upon membership, you will meet with a Personal Care Coordinator to determine what independent services you will need. As your health needs evolve, your advocate provides support and guidance during an emotional time to help you determine what care and medical services best meet your needs. If your health reaches a point where staying at home is no longer possible, you will be making your decisions alongside a dedicated advocate. Plus, you will have priority status with our partner life plan service providers.

Long Term Financial Benefits & Cost – Effective Care

None of us can predict the future. We can take steps to protect ourselves financially no matter what may come our way. TrustWell is designed to protect your financial assets from the uncertainties and fluctuations of rising healthcare costs.

Our flexible pricing options allow you to select a plan that works for you and your financial picture. You’ll first pay an initial one-time membership fee based on your age at the time of enrollment. Then, you’ll continue to pay an affordable monthly membership fee. Choose from one of three tiered packages. If you don’t see the right one for you, our consultants are available to customize a more appropriate approach for your particular situation.

TrustWell gives you valuable peace of mind. You can enjoy your life to the fullest knowing both your life savings and your future care are secure.

How To Learn More

The most frequently asked questions

What is TrustWell?
TrustWell is a membership program for seniors that coordinates and pays for a package of services, providing support as they age in their own homes.
What are the benefits to entering into a long-term, at-home care agreement?
The main benefit is that you can remain in your own home for as long as possible and maintain your current, active lifestyle. The membership investment gives you the opportunity to prepay for services at reduced rates and protect financial assets. Also, you’ll enjoy peace of mind that you’ll receive care and high quality services when they are needed. Your care is ensured and your assets are protected. You’ll rest easy knowing the burden of care has been lifted from your children and family.
What kind of services are offered?
We have a full menu of services but some of our most-requested include light housekeeping, in-home meal preparation, a home safety inspection, 24-hour emergency response pendant, and limited transportation to medical and other appointments. Best of all, you’ll be developing a personal relationship with a Personal Care Coordinator providing you with not only companionship but expertise and support.
What if I already have a long-term care insurance policy?
One of our representatives can offer guidance on how to make the most of the financial assets you already have. Many senior adults are able to pair their policies with the TrustWell program. Unlike a long-term care policy, TrustWell answers two main questions: 1) How will I pay for services?, and 2)Who will provide those services?
What are the financial advantages?
TrustWell is designed to protect your financial assets from the uncertainties and fluctuations of rising healthcare costs. Our flexible pricing options allow you to select a plan that works for you and your financial picture. TrustWell gives you a letter stating the amount that will be tax deductible.
What if I'm no longer able to stay in my home?
Our personal care coordinator is available to sit down with you, your family and your physician to determine the level of care that you will need. During what can be a difficult and emotional process, you will benefit from having an established personal relationship with someone who not only knows you, but knows the community and health care centers of Carlyle Place as well as our partnering communities. The main priority is to ensure that you receive compassionate, dignified, quality care.
What are the costs involved? How is the monthly fee determined?
You’ll first pay an initial one-time membership fee based on your age at the time of enrollment. Then, you’ll continue to pay an affordable monthly membership fee. Choose from one of three tiered packages. If you don’t see the right one for you, our consultants are available to customize a more appropriate approach for your particular situation.

Contact Us

We're here to help you understand all the information & options

A TrustWell representative would be happy to follow up to discuss the at-home, long-term care option. Please complete and submit the following information.

Contact Form

Call Us Today at

478-405-4549

Our Address
TrustWell
5300 Zebulon Road
Macon, Georgia 31210
See Google Map below for directions

We will not share your personal information with any third parties. Any information you send us will be solely used for our internal database purposes and to send you the information you requested.

Upcoming Events

  • Upcoming Events

    1. TrustWell Educational Seminar – Tuesday, April 30 @ Trish Ann’s Tea Room

      April 30 @ 11:00 am - 1:00 pm